Terms and Conditions
Terms & Conditions
Welcome to KangaFeet. These Terms & Conditions explain the legal stuff behind using our website and shopping with us. They cover:
- Website Terms of Use
- Terms of Sale
- General Legal Info
- Privacy Summary
By using our site or placing an order, you're agreeing to these terms.
1. Website Terms of Use
Who We Are
We're KangaFeet. An Australian-designed comfort insole brand for people on their feet all day. Our website is operated by our registered business entity. When we refer to "we", "us", or "our", we mean KangaFeet. "You" refers to any visitor, customer, or user of our website.
Using Our Site
By accessing or using this website, you agree to comply with these Terms. If you do not agree, please discontinue use. We may update the website or these Terms from time to time.
Eligibility
Our products are intended for customers aged 18+ within Australia, New Zealand, and other supported regions.
Intellectual Property
All text, images, product names, and site design. Including the KangaFeet™ and KangaTech™ marks. Are our property or used with permission. Don't reuse anything for commercial purposes without written consent.
Accuracy of Information
We aim to ensure all information on our website is accurate and up to date, but we do not guarantee it is always error-free. Contact us if you need clarification before making a decision.
Site Security & External Links
While we take reasonable steps to maintain a secure website, we cannot guarantee uninterrupted or error-free access. Our site may link to external sites we don't control.
2. Terms of Sale
Orders
All orders are subject to acceptance and availability. We reserve the right to cancel any order at any time before dispatch.
Pricing
All prices on the site are shown in Australian Dollars (AUD) and include GST where applicable. Prices may change without notice. The price you pay is the price at the moment your order is confirmed.
Shipping
Standard shipping is free across Australia (3 to 7 business days) and New Zealand (5 to 10 business days). See our FAQ for full details.
Returns & Refunds
Every KangaFeet order is covered by our 30-Day Finish-Strong Guarantee. See our Refund Policy for full details. Your rights under Australian Consumer Law are unaffected by anything in these terms.
Medical Disclaimer
KangaFeet insoles are designed in consultation with an AHPRA-registered Australian podiatrist for general comfort and support. They are not a medical device and are not intended to diagnose, treat, cure, or prevent any specific medical condition. If you have a diagnosed condition (e.g. Severe plantar fasciitis, diabetic neuropathy), please consult your podiatrist before use.
3. General Legal Info
Liability
To the extent permitted by law, KangaFeet shall not be liable for any indirect, incidental, or consequential damages arising from use of our products or website. Nothing in these terms excludes or limits any rights you have under the Australian Consumer Law or equivalent New Zealand law.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of NSW.
4. Contact
Questions about these Terms? Email support@kangafeet.com.
Last updated: 2026.